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September 10.2025
2 Minutes Read

Empowering Small Businesses: How Zoho Contracts Simplifies Legal Workflows with AI

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Streamlining Small Business Legal Operations with Zoho Contracts

At the recent SMZ 2025 event, Zoho unveiled its comprehensive solution aimed at simplifying the often complex world of contract management for small businesses. With many enterprises struggling to juggle contracts, vendor agreements, and partnerships, Zoho Contracts emerges as a complete contract lifecycle management (CLM) tool designed to streamline these processes.

What Makes Zoho Contracts Stand Out?

The true strength of Zoho Contracts lies in its all-in-one functionality. As explained by Arjun Kesavan Balasubramanian from the Zoho Contracts team, users can manage contract requests, collaboration, approvals, negotiations, and post-execution tasks all from a unified platform. This innovation helps eliminate chaos, moving away from the confusion of multiple tools and fragmented documentation, and instead allows small businesses to stay organized and focused.

AI Integration: A Game Changer for Small Businesses

The incorporation of Large Language Models (LLMs) such as ChatGPT into the platform brings a revolutionary capability for small business owners. By utilizing these AI tools, users can receive insights on lengthy legal documents—extracting obligations, flagging potential risks, and summarizing key points—thereby significantly reducing the time spent combing through contracts. This AI-driven functionality is crucial for small businesses that often lack in-house legal teams.

A Balancing Act: AI and Human Judgment

While AI offers tremendous advantages, Balasubramanian emphasizes the importance of human oversight in the contract process. Legal nuances demand a level of context and judgment that AI cannot fully replicate. Therefore, while AI streamlines many aspects of contract management, human input remains crucial for ensuring compliance with regulations and internal policies.

Conclusion: Embracing Technology for Better Business

In an age where efficiency is paramount, understanding and embracing tools like Zoho Contracts can be the key to improving operations and fostering growth in small businesses. By streamlining legal workflows and integrating powerful AI capabilities, small business owners can focus more on their core offerings and less on legal minutiae.

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